Shipping Policy

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Domestic Orders (Thailand)

 

Due to the nature of the handmade braid jewelry, dreadlock accessories, and statement pieces, domestic orders take 1-7 days to process and 1-3 days to ship, depending on the arrival city in Thailand.

 

International Orders (Outside of Thailand)

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Orders take 1-7 days to process and 2-4 weeks to transit-dependent on each country's customs delivery process.

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Packages are first sent via Thai Post Registered or DHL and then transferred to your country's domestic postal service affiliated with Thai Post DHL.

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US CUSTOMERS:

Great news! Our collection is now available for pick up at Textured Tech Beauty Supply Store.

You can now shop exclusive products for next-day delivery, or drop by the retail store to see the full collection and get your items the same day.

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Textured Tech

441 E CARSON STREET UNIT
C & D CARSON, CA 90745

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Any other customized orders will be shipped from our Thailand Headquarters. 

2 step international shipping process:

1. Thailand to the US via Thai Post-registered

2. US customs to your home via USPS.

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You will receive 2 shipping confirmations to keep you updated with the international and domestic journey!

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Orders take 1-7 days to process 2-4 weeks to transit-dependent on US customs and the new COVID19 Delivery Process.

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You can track your orders first step here: 

https://parcelsapp.com/en/tracking/

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EU & UK CUSTOMERS:

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We are operating as normal shipping to EU and UK countries. Orders take 1-7 days to process and International shipping takes 1-2 weeks from Thailand based on your countries customs process. Mali Pah is not responsible for additional customs or import tax fees.

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Expedited International Shipping 

 

7 business days international DHL delivery is available.  

Please leave a note if an expected date is necessary. We will contact you to confirm your order processing status.

 

Please note that MALI PAH pieces are created in limited quantity and are handmade, therefore shipping dates subject to change. If a date change is made we will contact you via email.

 

Ensure that all addresses are correct, as orders are printed as directed by the customer and cannot be changed after the order is placed.